Refund policy

We offer limited refunds on purchases made of the services and digital products offered on our Website. To qualify for a refund, you must submit your request to us within 3 days of your purchase date by contacting us or via the Website.

 

We offer refunds on any purchases of the services and digital products offered on our Website for the following reason(s) only: wrong description, unable to download, the wrong product or service was provided, and technical or delivery difficulties. Please note that we do not offer refunds for any other reasons other than those listed above.

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Due to the digital nature of our items, we encourage you to read through full descriptions and review images available to better understand the material you are purchasing. All items sold through the store are digital, and you will not receive any physical item.

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Contact Information

I am happy to answer any questions before or after your purchase. Contact me, Jennie Lannette Bedsworth, MSW, LCSW, anytime by e-mailing Jennie@thecounselingpalette.com or using the chat function usually available at the bottom right corner of the website. In most cases I will respond within 24 hours, although often I respond sooner. 

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Find more policies below.